Olivia Coulby

Staff Profile

Based in Kent, with international experience from living in Canada for nine months, I bring a well-rounded, people-focused approach to my role at Trinity Financial. I hold a university degree in Psychology, which underpins my strong communication skills and helps me build genuine, trusting relationships with clients.

I completed my CeMAP qualification and, as of March, will be marking three years in the mortgage industry. I’m known for being organised, approachable, and friendly, always aiming to help make the mortgage process clear and stress-free.

Outside of work, I enjoy exploring new places, travelling whenever possible, and hosting games nights with friends — especially when there’s a good murder mystery involved. This year is an exciting one personally too, as I’m in the final stages of renovating my home and getting married.